Terms & Conditions

Last updated: 26 October 2026

These Terms govern your use of the Nova app, operated by NOVA HR Consulting L.L.C-FZ ("we", "us"), a company licensed in the Meydan Free Zone, Dubai, U.A.E. (License No. 2419201.01). By using Nova, you agree to these Terms. If you do not agree, please do not use the app.

1. Who can use Nova

You must be at least 18 years old to use Nova. By using the app, you confirm that you are 18 or older.

2. Your account

• You register with your mobile number and a one-time code.
• You are responsible for keeping access to your number and account secure.
• You must give accurate information and keep it up to date.

3. What Nova provides

Nova offers tools for translation, labour rights information, money-transfer comparison, verified job listings, travel search, and related features. Some features are free. Some use a credit system.

4. Recruitment and jobs

• Nova operates a licensed recruitment and placement service.
• Workers never pay a fee to apply for, or be placed in, a job through Nova. If anyone asks you to pay to apply, report it to us.
• Job listings and employer information are provided to help you, but you are responsible for your own decisions. Always verify terms before accepting any job.

5. Information is guidance, not professional advice

• Rights and legal information in Nova is general guidance. It is not legal advice and does not replace a lawyer, your embassy, or official authorities.
• Translations are generated automatically and may contain errors. Do not rely on them for legal, medical, or safety-critical decisions without confirmation.

6. Credits and payments

• You receive a number of free credits each day, which reset daily.
• You may purchase additional credits or a subscription.
• Prices are shown in the app before you pay.
• Certain safety features (SOS, embassy contacts, emergency phrases, rights information) are always free and never require credits.
• Payments are processed by third-party payment providers. See the Refund Policy for refund terms.

7. Third-party services

When you use money transfer or flight features, you may be taken to a third-party partner. We are not responsible for those partners' services, prices, or decisions. Their terms apply to your use of them.

8. Acceptable use

You agree not to:

• Use Nova for any unlawful purpose
• Submit false, abusive, or misleading content (for example fake reviews or reports)
• Attempt to hack, overload, or disrupt the app
• Impersonate another person

We may suspend or close accounts that break these rules.

9. SOS and emergency features

SOS and emergency features are provided to help you, but we cannot guarantee that a message will always be delivered or that help will always arrive. These features depend on your device, network, and the availability of your contacts and authorities. In a real emergency, also contact local emergency services directly.

10. Content and intellectual property

All content, design, and software in Nova belongs to NOVA HR Consulting L.L.C-FZ or its licensors. You may use the app for your personal, non-commercial use only.

11. Limitation of liability

To the extent permitted by law, Nova is provided "as is". We are not liable for losses arising from reliance on translations, rights information, job listings, third-party services, or from delays or failures in delivering notifications or SOS alerts.

12. Termination

You may stop using Nova and delete your account at any time. We may suspend or end your access if you break these Terms.

13. Changes to these Terms

We may update these Terms. Continued use after an update means you accept the new Terms.

14. Governing law

These Terms are governed by the laws of the United Arab Emirates and the regulations of the Meydan Free Zone. Disputes will be handled by the competent courts or authorities of Dubai, U.A.E., unless local law where you live requires otherwise.

Contact

Email: support@nova.ae