Delete Your Account & Data

Last updated: 26 October 2026

Both Google Play and Apple require a clear way to request account and data deletion. This page explains how.

Delete from inside the app

1. Open Nova.
2. Go to Profile, then Settings, then Account.
3. Tap Delete account.
4. Confirm. Your account and personal data will be scheduled for deletion.

Delete by request

If you cannot access the app, email support@nova.ae from the phone number or email linked to your account and ask us to delete your account. We may ask you to confirm your identity.

What gets deleted

• Your profile, work details, emergency contacts, stored documents, and safety information
• Your activity history and saved items

What we may keep

We may keep certain records where the law requires it, for example transaction, tax, and recruitment records, for the period required by UAE law. These are kept securely and are not used for any other purpose.

Timeline

We complete deletion within 30 days of your request.

Contact

Email: support@nova.ae